Privacy Policy

Estech AI Business Copilot ("Estech") helps small businesses manage leads, communications, documents, knowledge, and AI-assisted workflows.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the service, you agree to the practices described below.

Information We Collect

• Account information such as name, email, and password.
• Workspace and business information you enter, including business details, knowledge entries, documents, tasks, and leads.
• Usage data such as feature usage, request logs, and error reports.
• AI interaction data including prompts, responses, and feedback when you use AI features.

How We Use Information

• Provide and improve the service.
• Generate AI-assisted responses, documents, and recommendations.
• Maintain security, prevent abuse, and troubleshoot issues.

Third-Party Services

Estech uses third-party providers for authentication, database storage, AI processing, and search. These providers may process data on our behalf to deliver the service. We do not sell your personal information.

Data Retention and Deletion

You can request account or workspace deletion by contacting support. Upon deletion, we will remove your account data and workspace content, subject to legal or backup retention requirements.

Your Rights

• Access, update, or delete your account information.
• Request deletion of workspace data.
• Contact us with questions about this policy.

Contact

For privacy questions, contact us at business@estech-ai.com.